Enterprise IT Support & Network Administration for C-Forward
Overview
C-Forward hired skilled IT professionals to offer continuous system and network administration services. H3 Technologies offered full-time technical support specialists for seamless IT operations, network stability, and security.
C-Forward
Client
IT Support & Network Services
Industry
Technical Support & System Administration
Service Type
Project Goals
Offer top-notch system and network administration for business continuity.
Offer minimal downtime through proactive monitoring.
​Strengthen IT security controls against cyber attacks.
Tools & Technologies Used
Microsoft Server & Windows OS
Core system modernization
Cisco Networking
Network administration tools
IT Security Policies
Threat prevention & elimination
Help Desk Support Systems
Ticketing & repair
Challenges Encountered
Reducing IT downtime
Security loopholes
Scalability
Needed proactive system monitoring and speedy response.
Fortifying network security.
Designing IT infrastructure to handle business expansion.
Results
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99.9% uptime with proactive monitoring of systems.
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Better security policies, minimizing cyber threats.
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Faster IT support response time with organized processes.
Client Feedback
“Vijay and H3 did a terrific job creating a script for us!”
— Brent Cooper, President & CEO, Northern Kentucky Chamber of Commerce